Drop-off
The customer opens any free locker, puts the bag in and closes the door.
Software / Smart lockers
Lockers with no wiring, and no unpaid pickups.
The lockers have no power and no wiring. The software issues every code, and the customer's pickup code only goes out once they have paid.
The full lifecycle
Order placement
They scan the QR sticker inside the door. The portal opens on the right tenant and locker, takes their phone and a note, and asks for marketing consent as a checkbox.
Collection
The day's route gains a locker collect stop. The driver opens the locker with their own phone key or card, empties it and scans the sticker.
Book-in and charge
Staff itemise at the plant. A card on file is charged at book-in; otherwise the order waits, unpaid, for the ready step.
Return
The driver puts the order in a locker, closes the door and scans. No code to type.
Pickup and auto-complete
Once the customer pays, the software texts a one-time pickup code. They collect, and the order closes itself 24 hours later.
What the app does for you
Sticker sheets
A print-ready inside-door sticker per locker, with crop marks and a signed QR, generated from the locker grid.
Locker grid and occupancy
Every bank and door in one view, occupancy on the dashboard, and each driver's key managed and cancelled from the app.
Payment gate
The pickup code is only issued after the webhook says paid, and it works once. An unpaid order has no code that opens its locker.
Routes that include lockers
Locker collect and return stops sit on the same route as home pickups and satellite shuttles.
Every code from the software
Customer codes, driver keys and opening history are all kept in the app. The lock needs no power or wiring.
Hardware from the same team
Matte black towers, four door types, 5 year warranty, shipped worldwide. See the lockers.
More of the platform
One login, one order pipeline, one customer record. Each product below is included; there is no tier that unlocks it.
Counter POS, garment tags and receipts
Keyboard-fast order entry, per-garment tags with QR lookup, 80 mm receipts on the printers you own, one customer record across every channel.
OpenPickup, delivery and routes
Time-window booking, mixed routes across homes, lockers and satellite stores, a phone driver view with navigation and scan-to-confirm stops.
OpenNotifications, SMS and marketing
Order-ready texts, pay links and pickup codes sent automatically, plus the Weekly Nudge win-back campaign with consent and quiet hours enforced.
OpenPayments and card on file
QR-to-pay at the counter, pay-by-link, saved cards charged at book-in or on delivery, settled to your own account with our share already deducted.
OpenReporting, multi-store and audit
Live dashboard, order timeline, an append-only log, satellite and plant flows, roles from owner to driver and a platform view across every store.
OpenQuestions operators ask
Do the lockers need wifi or power?
No. The locks run on batteries and work offline. An optional gateway at busy sites adds remote unlock; the gateway needs Wi-Fi and power, the lock does not.
What if the customer never pays?
They never receive a pickup code. The bag stays in the locker, your driver can open it with their own key, and the order shows as ready-unpaid on your board.
Can I use lockers I already own?
The code-from-software flow needs our locks. Lockers you already own can still run the counter, delivery and payments parts of the software.
Does CleanCloud or SMRT do this?
CleanCloud sends the locker number and code when the order is ready, paid or not. SMRT sends a code with no payment gate. The comparison page has the sources.
Ready in minutes, free forever to start
Create your store, connect payments, and take your first order today. Cancel by simply walking away; there is nothing to cancel.